At Motherboard, we are committed to providing high-quality services to our users. However, we understand that there may be situations where a refund is necessary. This Refund Policy outlines the conditions under which refunds may be granted.
Refunds are only available for fees paid for services that were not delivered or were incorrectly delivered due to an error on our part. To be eligible for a refund, you must submit a request within 30 days of the transaction date.
Certain services are non-refundable, including but not limited to:
Fees paid for account setup or customization
Fees for transactions that were successfully completed
Charges related to third-party services integrated with Motherboard
To request a refund, please contact our support team through our website with your account details and the reason for your request. We will review your request and, if it meets the eligibility criteria, process the refund within 7-10 business days.
Approved refunds will be credited back to the original method of payment. Please note that it may take additional time for the refunded amount to appear on your statement, depending on your financial institution.
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on our website, and your continued use of Ramp signifies your acceptance of the updated policy.
If you have any questions about our Refund Policy, please contact us through our website's contact form.
